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Drinking Water and Wastewater Guidelines at Emergency Shelters

The Water Quality Control Division has prepared the following suggested guidelines and recommendations regarding the safety of drinking water and the proper disposal of wastewater at a designated emergency shelter:

 Drinking Water

Public Water Systems

  • Shelters served by an existing public water system are not considered to be separate public water systems (PWS).
  • Any facility that will have its own water supply (i.e., water not provided by an approved PWS) will be considered a PWS if the shelter serves 25 or more people at least 60 days per year.  This includes any collection, treatment, storage, or distribution facilities used in connection with the system.  Approval must be obtained from the Water Quality Control Division prior to operation of the new water system.
  • Consultation should occur between shelter coordinators and the PWS serving the shelter to discuss capacity issues and to arrange financial or contractual agreements.  The division has PWS contact information and supply information available and will assist with coordination efforts.
  • If the drinking water taps at the shelter are routinely used and the PWS’s routine monthly total coliform sample results are safe, additional sampling is not necessary.  However, during emergencies and upon request, the division will assist in sampling.
  • If the drinking water taps at the shelter have not been routinely used, sampling  microbiological analysis (total coliform) is recommended bacteriological analyses.  All taps at a shelter that have not been in use should be run for a period of time to ensure all stagnant water is out of the service lines prior to sampling and public use
  • If construction of mains, service lines, or other drinking water facilities is necessary to serve a potential shelter, water samples need to be collected for bacteriological analyses and determined safe prior to serving water at that location.
  • If the shelter will have its own independent water system (i.e., not served by an existing water system), samples are required for bacteriological and chemical analysis prior to operation. 
  • State approved laboratories for both chemical and microbiological analyses. pdf file

 Water Haulers, Storage Tanks, and Tanker Trucks

  • In the event of a state or federal declared emergency, the Colorado National Guard or private tank truck companies may provide tank trucks for hauling drinking water. 
  • If a storage tank or tank truck will be used to store or haul drinking water to a shelter, the storage tank and/or tank truck should be selected with two considerations in mind: the nature of the normal use and the degree of difficulty in cleaning.  Commercial milk or potable water tank trucks are preferred. Trucks designed for the transport of wine, vegetable oil, beer, or other food products may also be used.  Trucks that have been used to haul petroleum products or other toxic substances are not approved.  A list of alternative potable water supplies and the guidelines for preparing tank trucks for water hauling is attached.
  • The source of water supplied to the tank must be from an approved public water supply and have a free chlorine residual of one (1) part per million (ppm) at the beginning of each haul. 
  • If time allows, tank water should be analyzed for bacteriologic contamination prior to use.
  • Monitoring of chlorine residual of the water in the tank should be measured frequently to insure a minimum of 0.2 ppm free chlorine residual is maintained.

 Wastewater

  • Whenever possible, all wastewater from showers, toilets, etc., should be discharged to a sanitary sewer system.
  • If sewers and sewage treatment are not available, a holding tank could be utilized where the contents are routinely pumped out and taken to a sewage treatment plant.
  • When sewers are not available, a package type sewage treatment plant could be installed.

Water Quality Control Division 303-692-3500

(24-hour) Environmental Hotline 1-877-518-5608

CDPHE Laboratory Service 303-692-3090

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